Policy Overview

At Advisible Technologies, we are committed to ensuring the satisfaction of our clients. Our refund and return policy regarding project payments is designed to be transparent and fair, providing our clients with peace of mind when engaging our services.

Overview

We offer digital marketing, web development, and app development services, which are predominantly service-based and customized. Given the nature of our services, our policy focuses on flexibility and mutual understanding.

Refund Eligibility

1. Initial Deposit: Initial deposits are typically non-refundable as they cover the upfront costs associated with the commencement of a project, including resource allocation and initial planning.
2. Project Cancellation: If a project is canceled by the client before work has commenced, we may offer a partial refund of the initial deposit at our discretion, depending on the circumstances and the amount of work already undertaken.
3. Dissatisfaction: If you are not satisfied with the initial drafts or concepts provided and no further progress can be made towards your satisfaction, we may offer a partial refund. This is contingent upon a thorough review of the work done and the reasons for dissatisfaction.

Process for Requesting a Refund

• Notification: Clients wishing to request a refund must contact us within 7 days of receiving the initial service output.
• Review: Each refund request will be reviewed on a case-by-case basis. We will work closely with you to understand your concerns and attempt to resolve them.
• Resolution: If a resolution cannot be achieved, and a refund is deemed appropriate, it will be processed within 30 days of approval.

Project Continuation or Modification

• Clients who wish to modify the scope of their project rather than cancel it may do so by discussing their new requirements with us. Additional costs or savings will be adjusted against the original payment.

Non-Refundable Services

• Services that involve third-party costs, such as domain registration, paid plugins, and third-party marketing expenses, are non-refundable once procured.
• Ongoing monthly services such as SEO and social media management are billed in advance and are non-refundable. However, services can be canceled with a notice period as specified in the service agreement.

Contact Us

If you have any questions about our refund and return policy or need assistance with a service issue, please contact us directly through our customer support channels. We are here to ensure that your experience with Advisible Technologies meets your expectations.

Conclusion

Advisible Technologies aims to build strong, transparent relationships with all our clients. Our refund and return policy is designed to provide clarity and confidence, ensuring that every engagement with us is positive and productive.